.public-chat{position:fixed;right:24px;bottom:24px;z-index:1080;font-family:Inter,Arial,sans-serif}
.public-chat-launcher{display:flex;align-items:center;gap:.55rem;border:0;border-radius:999px;background:#172d29;color:#fff;padding:.85rem 1.15rem;font-weight:700;box-shadow:0 14px 35px rgba(10,25,22,.24)}
.public-chat-launcher:hover{background:#0f211e;transform:translateY(-1px)}
.public-chat-launcher-dot,.chat-presence-indicator,.public-chat-presence span:first-child{width:10px;height:10px;border-radius:50%;background:#adb5bd;display:inline-block;flex:0 0 auto}
.public-chat-launcher-dot.is-online,.chat-presence-indicator.is-online,.public-chat-presence span:first-child.is-online{background:#2fb344;box-shadow:0 0 0 3px rgba(47,179,68,.17)}
.public-chat-panel{position:absolute;right:0;bottom:66px;width:min(380px,calc(100vw - 28px));max-height:min(680px,calc(100vh - 110px));overflow:hidden;background:#fff;border:1px solid #dce4e1;border-radius:18px;box-shadow:0 24px 65px rgba(11,31,27,.28)}
.public-chat-panel:not([hidden]){display:flex;flex-direction:column;height:min(680px,calc(100vh - 110px))}
.public-chat-header{display:flex;justify-content:space-between;align-items:center;background:linear-gradient(135deg,#173b35,#24584e);color:#fff;padding:1rem 1.1rem}
.public-chat-header>div{flex:1;min-width:0;padding-right:.65rem}
.public-chat-title{display:block;white-space:normal;overflow-wrap:anywhere;word-break:normal;line-height:1.25;font-size:1rem}
.public-chat-presence{display:flex;align-items:center;gap:.4rem;font-size:.78rem;margin-top:.2rem;color:rgba(255,255,255,.82)}
.public-chat-close{border:0;background:rgba(255,255,255,.12);color:#fff;width:34px;height:34px;border-radius:50%}
.public-chat-welcome{margin:.85rem .9rem .35rem;padding:.75rem .85rem;border-radius:12px;background:#f1f7f5;color:#28443f;font-size:.92rem}
.public-chat-alert{margin:.65rem .9rem 0;padding:.65rem .75rem;border-radius:10px;background:#e7f5ff;color:#075985;font-size:.82rem}
.public-chat-alert.is-error{background:#fff0f0;color:#b42318}
.public-chat-start{padding:.65rem .9rem 1rem;max-height:520px;overflow-y:auto}
.public-chat-start .form-label{margin-bottom:.2rem;font-weight:600}
.public-chat-start .form-control{font-size:.9rem}
.public-chat-start .captcha-box{overflow-x:auto;margin-bottom:.65rem}
.public-chat-honeypot{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;opacity:0!important}
.public-chat-conversation{padding:.75rem;flex:1;min-height:0;overflow:hidden}
.public-chat-conversation:not([hidden]){display:flex;flex-direction:column}
.public-chat-conversation[hidden],.public-chat-start[hidden]{display:none!important}
.public-chat-messages,.chat-admin-messages{display:flex;flex-direction:column;gap:.65rem;overflow-y:auto}
.public-chat-messages{height:auto;min-height:160px;flex:1;padding:.25rem}
.public-chat-message{display:flex}
.public-chat-message.is-visitor{justify-content:flex-end}
.public-chat-message.is-support{justify-content:flex-start}
.public-chat-bubble{max-width:82%;padding:.65rem .75rem;border-radius:14px;background:#edf3f1;color:#1d2d2a;white-space:pre-wrap;overflow-wrap:anywhere}
.public-chat-message.is-visitor .public-chat-bubble{background:#173b35;color:#fff;border-bottom-right-radius:4px}
.public-chat-message.is-support .public-chat-bubble{border-bottom-left-radius:4px}
.public-chat-bubble small{display:block;margin-top:.35rem;font-size:.68rem;opacity:.7}
.public-chat-compose{display:grid;grid-template-columns:1fr auto;gap:.5rem;margin-top:.7rem;border-top:1px solid #e8eeec;padding-top:.7rem}
.public-chat-compose,.public-chat-new{flex-shrink:0}
.public-chat-compose .btn{width:46px}
.public-chat-new{display:block;margin:.35rem auto 0;text-decoration:none}
.public-chat-session-actions{display:flex;justify-content:center;align-items:center;gap:.35rem;flex-shrink:0}
.public-chat-session-actions .btn{text-decoration:none}
.chat-inbox-layout{display:grid;grid-template-columns:minmax(270px,340px) minmax(0,1fr);gap:1.25rem;align-items:start}
.chat-inbox-list{max-height:720px;overflow-y:auto;padding:1rem}
.chat-inbox-item{display:block;color:inherit;text-decoration:none;padding:.85rem;border:1px solid #e1e7e5;border-radius:12px;margin-bottom:.65rem;transition:.15s ease}
.chat-inbox-item:hover,.chat-inbox-item.is-active{background:#edf6f3;border-color:#6ca99b;color:inherit}
.chat-inbox-thread{padding:0;overflow:hidden}
.chat-thread-contact{display:flex;justify-content:space-between;align-items:flex-start;gap:1rem;padding:1rem 1.2rem;border-bottom:1px solid #e1e7e5}
.chat-admin-messages{height:480px;padding:1.2rem;background:#f8faf9}
.chat-admin-messages .public-chat-bubble{max-width:72%}
.chat-admin-reply{display:grid;grid-template-columns:1fr auto;gap:.75rem;padding:1rem;border-top:1px solid #e1e7e5}
.chat-admin-reply .btn{align-self:stretch}
@media(max-width:767.98px){
  .public-chat{right:12px;bottom:12px}
  .public-chat-launcher span:not(.public-chat-launcher-dot){display:none}
  .public-chat-launcher{width:52px;height:52px;justify-content:center;padding:0}
  .public-chat-launcher-dot{position:absolute;right:1px;top:1px}
  .public-chat-panel{right:0;bottom:60px}
  .chat-inbox-layout{grid-template-columns:1fr}
  .chat-inbox-list{max-height:320px}
  .chat-thread-contact{flex-direction:column}
  .chat-admin-messages{height:410px}
  .chat-admin-reply{grid-template-columns:1fr}
}